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2012 NeHC Stakeholder Survey

February 28, 2012

National eHealth Collaborative (NeHC) released the results of the 2012 NeHC Stakeholder Survey, featuring responses related to health information exchange, consumer engagement and other NeHC programs. NeHC previewed the results at HIMSS12 during its strategic meetings.

Coming on the heels of the release of the proposed rule for meaningful use Stage 2, survey results provide insights into perceptions of stakeholders related to barriers to health information exchange (HIE) and the importance of consumer engagement to transforming healthcare, which relate to some of the core measures that physicians and hospitals must meet in order to be eligible for Stage 2 meaningful use incentives. Stakeholders believe that the most important benefits of HIE include care coordination, ensuring that patients and providers have the right information available when needed to support patient care, and improving quality and efficiency. In addition, stakeholders believe that consumer engagement will be very important or important to transforming healthcare and achieving better outcomes.

Highlights from the survey are included below:
•“What are the most important benefits of health information exchange?” (Respondents were asked to select three) ◦ 73% – Better care coordination
◦ 65% – Providers and patients have the right information available when needed
◦ 39% – Improved efficiency
◦ 37% – Improved quality

• “What are the biggest challenges to achieving widespread health information exchange?” (Respondents were asked to select three) ◦ 61% – Funding and sustainability
◦ 53% – Interoperability standards
◦ 46% – Provider adoption
◦ 46% – Disparate electronic medical record systems
◦ 34% – Privacy and security

•“How important is patient/consumer engagement to transforming healthcare?” ◦95% – Very important or Important
◦ 5% – Somewhat important

•“What Health IT topics are of greatest interest to you?”
(Respondents were asked to select all that apply) ◦ 60% – Interoperability standards
◦ 57% – Meaningful use
◦ 51% – Examples of HIE
◦ 49% – Health IT policy updates
◦ 49% – Healthcare reform
◦ 44% – Privacy and security

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